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We address problem dimensions that you may believe are impenetrable or unchangeable, bringing them into the realm of choice, and help you understand the near- and longer-term consequences of opportunities and actions available to you.

 

 

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Greer Black Company specializes in addressing Wicked Problems1.  You may have a Wicked Problem if your problem meets the following criteria:

 

·         The problem is an evolving set of interlocking issues and constraints

·         There is no single definitive statement of the problem

·         You don’t understand the problem until you have tried to develop a solution

·         Many stakeholders care about how the problem is resolved, making the problem solving process fundamentally social

·         Getting the “right answer” may be less important than obtaining the stakeholders’ acceptance of the emerging solution

·         Solution constraints (e.g. resources and political ramifications) change over time

·         Stakeholder constraints change due to: stakeholder turnover, changed opinions, failure to communicate, or other rule changes by which the problem must be solved

·         Since there is no definitive problem, there is no definitive solution

 

 

1 Rittel, H. and M. Webber; “Dilemmas in a General Theory of Planning” pp 155-169, Policy Sciences, 4, 1973

 

 

 

© 2011 Greer Black Company / A Research & Consulting Corporation / 406.586.8522 / P. O. Box 3607, Bozeman, MT 59772-3607