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406.586.8522

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Contact Us

406.586.8522

Wicked Problems

Greer Black Company specializes in addressing Wicked Problems. You may have a Wicked Problem if your problem meets the following criteria:

  • The problem is an evolving set of interlocking issues and constraints
  • There is no single definitive statement of the problem
  • You don't understand the problem until you have tried to develop a solution
  • Many stakeholders care about how the problem is resolved, making the problem solving process fundamentally social
  • Getting the "right answer" may be less important than obtaining the stakeholders' acceptance of the emerging solution
  • Solution constraints (e.g. resources and political ramifications) change over time
  • Stakeholder constraints change due to: stakeholder turnover, changed opinions, failure to communicate, or other rule changes by which the problem must be solved
  • Since there is no definitive problem, there is no definitive solution
1 Rittel, H. and M. Webber; "Dilemmas in a General Theory of Planning" pp 155-169, Policy Sciences, 4, 1973

We address problem dimensions that you may believe are impenetrable or unchangeable, bringing them into the realm of choice, and help you understand the near- and longer-term consequences of opportunities and actions available to you.

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Need Help in Solving Complex Problems

Our experts can help you find the solution that not only solves your problems, but helps you reach your company's potential.